I work for a very large electronics retail company. We carry all sorts of different things and also have a lot of things on our website that are not in the store. This is common with any retail company because of the different store sizes and also the ability to store mass quantities of items in warehouse. Common knowledge...so I thought.
(A co-worker who does not work in the dreaded computer department approaches me with a customer)
Co-worker: he is needing to get a laptop battery
Me: ok, we do not have batteries in the store but I can try to order you one off of our website
Customer: but I bought the computer here 3 years ago
Me: we will more than likely have the battery on our website then for you to order
Customer: you mean to tell me that I bought a computer here and you people don't even have a replacement battery
(Okay let's cut away for a second and make a few statments. I want everyone to realize how many different laptop batteries there are. Literally thousands. Ok, he bought the laptop from us so we should carry the battery. That is a viable argument, BUT THIS LAPTOP IS 3 FREAKIN´ YEARS OLD. Even if we did carry the batteries in store there is no way we would have one for a laptop that is three years old. I mean computers change every 3 months! And you have a shitty (ryhmes with snail) computer that we carry very few things for anyways because of their massive amount of suckiness...ok back to the scene...)
Me: no sir we don't have any batteries in the store because it would literally be imposible for us to carry every battery for every laptop we have ever sold, but we have them stored in our big warehouse where we are actually able to carry all sorts of things.
Customer: THAT'S RIDICULOUS THAT I CAN'T COME TO THE DAMN STORE I BOUGHT MY LAPTOP FROM AND BUY A BATTERY FOR IT.
Me: yes sir, I understand but you're not going to be able to find the battery in any store. You will have to order it off of our website or contact the manufacturer.
Customer: (to his laughing wife) come on let's get out of here...I am never come back here or buying a computer from you people again
Customer's Wife: o shut up! Yea you will. What is the difference going to be anyways. Nobody else is going to have your stupid battery for your laptop either...(she turns to me and says thank you,...while smiling)
His own wife knew that he was being a complete jackass
